Legal
Experience & voucher terms
Last updated: 15 November 2026
These terms cover our studio experiences: StudioTaster recording sessions, StudioTaster gift vouchers and Popstar parties. Our professional services are covered by our booking terms.
Tubby Studios is the trading name of A.W. Marsden, Unit 16 Atlas Court, Atlas Road, Coalville, Leicestershire LE67 3FL. Contact us on 0116 483 1972 or at tony@tubbystudios.co.uk.
StudioTaster sessions and gift vouchers
- A StudioTaster session is a guided recording of one song (£99) or two songs (£159), with a professional backing track, an engineer by your side and a mixed and mastered recording to download.
- Gift vouchers are valid for 12 months from the date of purchase. The expiry date is shown on the voucher.
- To use a voucher, contact us to book a date. Sessions are subject to availability, so please book early, especially around Christmas and school holidays.
- Vouchers can be passed on to someone else, but can't be exchanged for cash or used for other services.
- You can cancel a voucher purchase for a full refund within 14 days of buying it, as long as it hasn't been used. After that, vouchers are non-refundable.
- Lost vouchers can be reissued if we can find the purchase record.
- Let us know your song choice at least 7 days before your session so we can have the backing track ready.
- Recordings are for personal use. If you want to release or sell a recording, please talk to us first, as cover songs need a licence.
- Participants under 16 must be accompanied by a parent or guardian.
Booking and changing a session
- You can move a booked session once, free of charge, with at least 7 days' notice.
- If you cancel with less notice, or don't arrive, the session is treated as used.
- If we have to cancel, we will offer a new date, or a refund if a new date doesn't suit you.
Popstar parties
- Parties are for children aged 8 to 14, with up to 10 children per party.
- A deposit of 25% of the party price secures your date. The balance is due on the day.
- You can move your party once, free of charge, with at least 14 days' notice, subject to availability. If you cancel with less than 14 days' notice, the deposit is non-refundable.
- The price is for the package booked, not per child, so it stays the same if fewer children come.
- Please send us the birthday star's song choice at least 7 days before the party.
- Parties run to the times booked. Please arrive on time, as we can't always extend the party if it starts late.
Looking after the children
- At least one parent or guardian must stay for the whole party and remains responsible for the children throughout, including in the kitchen and waiting areas.
- Our team runs the recording, styling and filming and will guide the children, but is not responsible for childcare.
- Please tell us about any medical conditions, additional needs or access requirements when you book, so we can plan for them.
- Children must follow our team's instructions about studio equipment and safety. You are responsible for any damage caused by your guests, other than normal wear and tear.
Party food
- The party food add-on (£100) must be booked at least 7 days before the party.
- Party food is supplied by a third-party caterer, and allergen information is declared as required. Please tell us about every allergy and dietary requirement when you book the food so we can check it with them.
Photos, recordings and the music video
- The recordings, photos and music video from the party are for your family and guests to enjoy and share privately.
- We will only use photos or video of children to promote Tubby Studios if a parent or guardian of every child shown has given written consent.
- Finished files are delivered by download link within 14 to 21 days, depending on our current workload. Please download and keep a copy, as links expire after 30 days.
General
- We handle personal information, including children's details, as described in our privacy policy.
- Nothing in these terms affects your legal rights as a consumer.
- These terms are governed by the law of England and Wales.
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